We handle a wide range of tasks, including scheduling lessons, managing bookings, invoicing, email and client communication, social media management, marketing support, financial tracking, and website maintenance. Essentially, we take care of the backend so you can focus on your strategic growth or personal time.

We specialize in helping small to midsize business owners because we believe in building meaningful partnerships, not just being another virtual support. We want to get to know you and understand your goals so that we can provide tailored support. During onboarding, we’ll take the time to have in-depth consultations to learn about your unique workflow, objectives, and challenges. Our services are customized to fit your needs, whether you're offering products, experiences, or services.

Not at all! We work as an extension of your team, not a replacement. You’ll still make all the key decisions and retain creative control, but we’ll handle the day-to-day operations. Our goal is to empower you by freeing up your time, so you can focus on the aspects of your business you’re most passionate about.

We take privacy and confidentiality very seriously. We sign non-disclosure agreements (NDAs) with all our clients and have strict security protocols to protect your information. Our systems are encrypted, and all client data is stored securely.

Our pricing depends on the service level you select. We offer several packages, starting with Essential (6 weeks), which serves as a trial period to help you determine if outsourcing is the right fit for your business. It gives you the opportunity to experience our support without a long-term commitment. From there, you can upgrade to longer-term plans like Core (6 months), Strategic (12 months), or Premier (18 months), each offering tailored services and increasing levels of support. We also provide custom pricing based on your specific needs and are happy to discuss flexible payment options that fit your budget.

During onboarding, we start with an in-depth consultation to understand your business structure and immediate needs. We’ll also discuss your goals and any tools you currently use. From there, we set up the necessary systems and workflows, ensuring everything runs smoothly from the start. We’ll keep communication open throughout to ensure you’re comfortable with the transition.

We use various tools, such as project management software (e.g., Asana or Monday), email, and instant messaging platforms (like Slack), to stay in touch and ensure smooth collaboration. You’ll always have a point of contact, and we’ll schedule regular check-ins to review progress and address any concerns.

Absolutely! Our service packages are designed to be flexible. If you experience growth or a shift in business, you can upgrade to a higher level of support or scale back if your needs change. We’re here to adapt with you.

If you’re finding it difficult to balance your strategic work and personal time with the business operations and you’re missing opportunities for growth, then outsourcing might be the right choice. By offloading tasks that don’t require your direct attention, you can focus more on your the more important part of your business.

Client satisfaction is our priority. If you’re not happy with the service, we encourage open communication so we can address your concerns and make adjustments. Our flexible commitment terms allow for reassessment, and we also offer options to modify services to better suit your needs. Additionally, we provide service reviews throughout your contract to ensure continuous improvement.